Privacy Policy

Effective Date: June 25, 2026

Dial A Pilot, LLC ("Dial A Pilot," "we," "us," or "our") operates the Dial A Pilot mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App and related services.

By downloading or using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account registration: name and email address

• Flight information: departure airport, arrival airport, airline, flight date, and flight number you enter into the App

• Community content: any messages, posts, or feedback you submit within the App

• Customer support: messages or information you send to us

1.2 Information Collected Automatically

• Device information: device type, operating system version, unique device identifiers

• Usage data: features accessed, session duration, in-app interactions, and crash reports

• Purchase information: subscription status and transaction history (processed by Apple; we do not receive your full payment card details)

1.3 Information from Third-Party Services

When you sign in using Apple Sign In, we receive a unique identifier and, if you choose to share it, your name and email address. We do not receive your Apple ID password.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the App and its features

• Deliver turbulence reports, flight status information, and other content relevant to your entered flight

• Process and manage your subscription through RevenueCat and Apple's in-app purchase system

• Send you service-related communications (e.g., subscription confirmations, support responses)

• Moderate community content and enforce our Terms of Use

• Analyze usage patterns to improve app performance and user experience

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• RevenueCat: subscription management and purchase verification

• Supabase: database hosting and backend infrastructure

• Apple Inc.: authentication (Apple Sign In) and in-app purchase processing

• Analytics providers: to help us understand app usage (data is aggregated or anonymized where possible)

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time through the account deletion feature in the App or by contacting us at the address below. We will delete or anonymize your information within 30 days of a verified deletion request, except where we are required to retain it for legal or legitimate business purposes.

5. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), secure cloud infrastructure through Supabase, and access controls limiting who can view personal data.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

7. Your Rights and Choices

7.1 Access and Correction

You may access and update your account information at any time through the App settings.

7.2 Account Deletion

You may delete your account and associated personal data through the App's account deletion feature. Deletion requests are processed within 30 days.

7.3 California Residents (CCPA)

If you are a California resident, you have the right to: (a) know what personal information we collect about you and how it is used; (b) request deletion of your personal information; (c) opt out of the sale of your personal information (we do not sell personal information); and (d) non-discrimination for exercising your privacy rights. To exercise these rights, contact us at the address below.

7.4 EEA/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have rights under applicable data protection law, including the right to access, correct, erase, restrict, or object to our processing of your personal data, and the right to data portability. Our legal basis for processing is primarily the performance of our contract with you (providing the App) and our legitimate interests in operating and improving the App. To exercise your rights, contact us below.

8. Third-Party Links and Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the effective date at the top of this policy and, where appropriate, by providing in-app notification. Your continued use of the App after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Dial A Pilot, LLC
Email: support@dialapilot.com
Website: www.dialapilot.com

For GDPR-related inquiries, you may also lodge a complaint with your local data protection authority.